Privacy policy

Swiloweb, Michel Jandy — EI, Toulouse, France. Contact: swiloweb@gmail.com.

• Contact and quote requests: name, email, phone, company, current website, needs, budget, timeline, message.
• Client area: login details, contact details, files and content exchanged, approvals and electronic signatures (with date, time and IP address).
• Billing: billing details, quotes, invoices and payments. Card details are entered directly with Stripe and never reach us.
• Audience measurement: page views, referrer and device type, aggregated and without cookies.

Answering your request (pre-contractual measures), delivering the service and billing (contract), keeping accounting records (legal obligation), cookieless audience measurement (legitimate interest), Google Analytics (consent only).

Your data is never sold. It is hosted in France by LWS. Depending on the services used, Stripe (card payments), Wise (transfers), our email provider and, with your consent, Google (Analytics) process data on our behalf, under GDPR safeguards when outside the EU.

Prospects: 3 years after our last exchange. Clients: during the contract, then 5 years. Invoices: 10 years. Audience statistics: up to 25 months.

You have the right to access, rectify, erase, restrict, object and port your data, and to withdraw consent at any time: swiloweb@gmail.com. You may also lodge a complaint with the CNIL (cnil.fr).